FAQ

How do I care for my Passa Paa items?

SCARVES & SARONGS | For all our scarves and sarongs we recommend that you hand wash them with warm water using your regular washing detergent. The print is fixed so the colour wont run, but in order to preserve the quality of the silk stitching on the edges this method should be the best. Iron on a silk or cotton setting depending on the scarf or sarong you have.

BAGS | We design most of our bags so that the lining can be pulled out and washed by hand. We recommend you don’t wash the bag as a whole, only to spot clean in the areas that need a clean.

TEA TOWELS, PLACEMATS & COASTERS | Made using linen with a cotton stitching. You can wash these by hand with warm water or in the washing machine on a cool setting so that you avoid any shrinkage. The colour is fixed. Iron on a linen setting, for best results iron these items whilst damp.

JEWELLERY BOWLS | To get rid of any dust that might accumulate over time, use the sticky side of lint roller paper or masking tape on the inside fabric of the bowl.

CUSHION COVERS | For all our hand woven hemp covers we suggest to hand wash in warm water with washing detergent. Linen covers can be machine washed on at 30 degrees. Iron on a linen setting.

How do I order wholesale?

If you are interested in opening a wholesale account with us we’d love to hear from you. Please send us an email info@passa-paa.com with your store details and we’ll send you our latest wholesale line sheets.

Can I visit your Passa Paa Studio in Luang Prabang?

We’re really sorry at this time we are unable to offer studio visits like we have in the past. We are currently housed in a temporary space until we find the perfect location to welcome visitors and show you around. Please keep in touch with our progress on this by following us on Instagram or Facebook.

Do you ship internationally?

Yes! The products you see here on our site we ship from the U.K to the rest of the world. If there is something you saw in our store in Luang Prabang please do get in touch via info@passa-paa.com and we will be happy to assist.

Do you do custom projects?

Absolutely! We’d love to hear any ideas you might have regarding a collaboration. We have produced bespoke artworks and furnishings for a number of private clients and hotels. Please head to our PROJECTS page to see some examples.

Will my Passa Paa item look exactly like the one on the website?

Each item is individually handcrafted by our team of skilled artisans who take pride in all the layers of the process. Due to the nature of the handmade quality and washed out look of some of our screen print techniques we use, no two prints or applique stitches are exactly alike. This is why we love our product and hope this is what you love about us too!